Shop Policies

ORDER PROCESSING TIME PRIOR TO SHIPPING:

Processing time varies by item. Vinyl decals: 3-5 days 

Diy Iron on HTV designs: 3-5 days

Drinkware: 1-2 weeks

Bridesmaid Flannels: 1-2 weeks

Bridesmaid Flip flops:

1-2 weeks

All orders ship with tracking via USPS, you are provided with tracking number when your item(s) ships.

REFUNDS/RETURNS/EXCHANGES:

Due to the unique to you nature of our items we cannot accept returns/refunds. In the rare event an error is made on part of the shop, we will replace at no charge to you asap.

DAMAGED DURING SHIPMENT:

Please provide photo proof of item damage and packaging within 48 hours of confirmed delivery so we may file a claim with the carrier and either replace or refund your damaged item.

ADDITIONAL INFO:

Please enter correct shipping info at checkout.

Please read listing details and enter personalization details at checkout. 

We do not offer mockups/proofs at this time.

CUSTOMER SERVICE CONTACT:

lettermixstudio@outlook.com

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