Shop Policies
ORDER PROCESSING TIME PRIOR TO SHIPPING:
Processing time varies by item. Vinyl decals: 3-5 days
Diy Iron on HTV designs: 3-5 days
Drinkware: 1-2 weeks
Bridesmaid Flannels: 1-2 weeks
Bridesmaid Flip flops:
1-2 weeks
All orders ship with tracking via USPS, you are provided with tracking number when your item(s) ships.
REFUNDS/RETURNS/EXCHANGES:
Due to the unique to you nature of our items we cannot accept returns/refunds. In the rare event an error is made on part of the shop, we will replace at no charge to you asap.
DAMAGED DURING SHIPMENT:
Please provide photo proof of item damage and packaging within 48 hours of confirmed delivery so we may file a claim with the carrier and either replace or refund your damaged item.
ADDITIONAL INFO:
Please enter correct shipping info at checkout.
Please read listing details and enter personalization details at checkout.
We do not offer mockups/proofs at this time.
CUSTOMER SERVICE CONTACT:
lettermixstudio@outlook.com