Customer reviews

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Palm Tree Decal

Customer Photo

Customer photo

Our story.

I am a creative maker helping you capture life's big (and little) moments with personalized drinkware, vinyl decals, diy iron on designs, shirts, flip flops and more. Our specialty is personalized Bridesmaid's gifts. Personalization is hand crafted in Georgia. Our motto is saving the world from boring, one unique gift at a time. We love seeing how you use your items in the wild, so please share on:

Instagram: 

https://www.instagram.com/donna_lettermixstudio/

Facebook: 

https://www.facebook.com/lettermixstudio

Turnaround time prior to shipping varies by item:

Vinyl Decals: 3-5 days

DIY Iron on Designs: 3-5 days

Bridesmaid Drinkware: 1-2 weeks

Bridesmaid Flannels: 1-2 weeks

Bridesmaid Flip flops: 1-2 weeks

Our customer service email is:

lettermixstudio@outlook.com

  

Policies

ORDER PROCESSING TIME PRIOR TO SHIPPING:

Processing time varies by item. Vinyl decals: 3-5 days 

Diy Iron on HTV designs: 3-5 days

Drinkware: 1-2 weeks

Bridesmaid Flannels: 1-2 weeks

Bridesmaid Flip flops:

1-2 weeks

All orders ship with tracking via USPS, you are provided with tracking number when your item(s) ships.

REFUNDS/RETURNS/EXCHANGES:

Due to the unique to you nature of our items we cannot accept returns/refunds. In the rare event an error is made on part of the shop, we will replace at no charge to you asap.

DAMAGED DURING SHIPMENT:

Please provide photo proof of item damage and packaging within 48 hours of confirmed delivery so we may file a claim with the carrier and either replace or refund your damaged item.

ADDITIONAL INFO:

Please enter correct shipping info at checkout.

Please read listing details and enter personalization details at checkout. 

We do not offer mockups/proofs at this time.

CUSTOMER SERVICE CONTACT:

lettermixstudio@outlook.com

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